Product Concepts

The core concepts used throughout EnterestOS.

2 min

Problem: The app uses a few core terms repeatedly and you need to know exactly what each one means before using the workflow.

Solution: Keep this glossary in mind. These are the product concepts that matter in EnterestOS.

Core Concepts

  • Projects — a connected form or website source you want to track
  • Inbox — the working list of successful submissions that need attention
  • Submission — a successful website form submit that EnterestOS records
  • Workflow — the path a submission follows from Reply to Waiting to Done
  • Reply — action required from you
  • Waiting — you replied and are waiting on the other side
  • Done — the work is done and the submission is archived
  • Next Best Action — the recommended next step for the current submission

Result: You now have the shared vocabulary the app uses, so every other getting-started page is easier to follow.